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ad:tech tokyo

17th - 18th, October 2024
@ TOKYO MIDTOWN
& THE RITZ-CARLTON

SPEAKERS

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Misa Ueda Dentsu Inc.
Misa Ueda New
Dentsu Inc.
CX Planning Center

Engaged in strategic PR planning and execution, systematization of Always On engagement communication from the customer perspective utilizing social media, fan base, and communities, and implementation and operational direction. Currently, at Dentsu's CX Planning Center, I focus on engagement design as the core of customer experience transformation, and supports corporate clients in engagement consulting.

Session

10/20

[RC-4] Customer Success and Loyalty Programs - What It Takes to Build Long-Term Fans