19th - 20th, October 2023
@ TOKYO MIDTOWN & THE RITZ-CARLTON
※：ad:tech appearance count
Misa Ueda New
CX Planning Center
Engaged in strategic PR planning and execution, systematization of Always On engagement communication from the customer perspective utilizing social media, fan base, and communities, and implementation and operational direction. Currently, at Dentsu's CX Planning Center, I focus on engagement design as the core of customer experience transformation, and supports corporate clients in engagement consulting.