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16th - 18th, October 2024
@ TOKYO MIDTOWN
& THE RITZ-CARLTON

SPEAKERS

Thank you for attending
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Kazuya Nishioka Tutuanna Co., Ltd.
Kazuya Nishioka New
Tutuanna Co., Ltd.
Senior Manager

Joined J. Front Retailing Group as a new graduate. Later, he was involved in the opening of GINZA SIX, where he was in charge of customer communication design, membership system construction, and service planning. In his current position at Tutuanna, he is in charge of the digital department, overseeing CRM, EC, SNS, promotions, web systems, CS, etc. across real and digital domains.

Session

10/18

[DT-8] Enhancing Customer Experience with AI