Thu, 23rd Oct 2025
15:00-15:40
Accessible Pass
- Full Conference PASS
- One Day PASS (10/23)
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ExhibitionStage #1-4 Evolving Customer Experience Through Digital Marketing: A Conversation Between Neo First Life Insurance and Capex
Behind every breakthrough lies a challenge—and the determination to overcome it.
The collaboration between Neo First Life Insurance and Capex has been a journey filled with continuous challenges and bold experimentation.In this session, we’ll take you behind the scenes to share the real stories from the field—from the obstacles we faced and the ideas that emerged, to the improvements and tangible results achieved.
Together, let’s explore the key breakthroughs that every company pursuing digital marketing can relate to.
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Shuntaro Kogame
Capex, Inc.
Founder/CEO
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Shuhei Nishiyama
The Neo First Life Insurance Co., Ltd.
Digital Innovation Division, Market Innovation Department line manager
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Kosuke Ikeda
Capex, Inc.
Business Development , Account Executive
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Yuki Mamori
The Neo First Life Insurance Co., Ltd.
Digital Innovation Division, Market Innovation Department assistant manager
