PROGRAM

AI-2 Hyper-Personalization through AI Agents: The Future of 1:1 Brand Experiences

AI agents are evolving rapidly, enabling truly personalized brand experiences at scale. From tailored recommendations to AI-driven customer service, every touchpoint is being redefined. This session explores how brands can stay relevant and chosen in a world of ultra-personalized interactions.

• Moderator

  

  Daisuke Tomozawa

  PERSOL TEMPSTAFF CO., LTD.

  CMO

  

• 

  Hiroko Tachinami

  Microsoft Japan Co., Ltd.

  Account Director, Microsoft Advertising

  

• 

  Rieko Uesaki

  Dotdigital

  Head of Japan

  

• 

  Mimori Iinuma

  HAKUHODO Inc.

  Marketing Planning Director,CX & Service Planning Department,CX Creative Division